Shipping & Returns

Shipping Policy

  • We do not accept "COD" or Cash on delivery
  • We do not ship outside of Canada or the Continental United States of America
  • Transations must be complete before order is released to shipper

Return & Exchange Policy

  • 14 Day refund & exchange service from the original date of invoice*
  • Rainbow Computers reserves the right to charge a restocking fee. Restocking Fee will not exceed 15%
  • All returns must be in original condition
  • All returns must be unopened
  • Some products are non-returnable*
  • Return must be approved or the package will be returned at customers expense
  • No return or exchange on special order or clearance items
  • No return, exchange, credit or replacement accepted on OPENED software
  • No return, exchange, or credit available for opened consumables. (CDRW/DVD-R, personal care, headsets, headphones, projector bulbs, cleaning supplies etc.)
  • No return, exchange or credit on Built to Order computer systems.

Product Warranty

  • 30 Day exchange warranty service for goods deemed to have a manufacturing defect*
The above is subject to change at any time.